Before you start using Blaze Block Countries, we recommend reviewing these frequently asked questions.
How does Blaze Block Countries identify a visitor's location?
The app uses GeoIP technology to determine a visitor's location and apply your configured blocking rules.
Can I block multiple countries at the same time?
Yes. You can select and block multiple countries based on your store's requirements.
Can I allow specific visitors even if their country is blocked?
Yes. You can use the IP Whitelist feature to allow trusted IP addresses to bypass blocking rules.
What happens when a visitor is blocked?
Depending on your configuration, blocked visitors can see a custom blocker page or be redirected to another destination.
Can I block visitors using a VPN or proxy?
Yes. The VPN Block feature helps detect and restrict visitors accessing your store through VPNs and proxies.
What is IP Range Blocking?
IP Range Blocking allows you to block an entire range of IP addresses instead of adding individual IPs one by one.
Can I whitelist specific URLs?
Yes. The URL Whitelist feature allows selected URLs to bypass blocking rules.
Does the app require any coding?
No. Blaze Block Countries can be configured directly from the app dashboard without any coding.
Why do blocked visitors still appear in Shopify Analytics?
Shopify Analytics records visits before the storefront loads, so blocked visitors may still appear in analytics reports.
Will my store be affected if I uninstall the app?
No. Uninstalling the app automatically removes its functionality and no additional code removal is required.
We hope this FAQ answers your questions. If you need additional assistance, please contact our support team at:
support@blazeappsoncloud.com
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For any assistance with enabling or customizing the geolocation popup, please do not hesitate to contact us. Our team is ready to help and can even customize the popup for you to ensure it perfectly meets your needs.
Email us at support@blazeappsoncloud.com for any help required. We are here to support you in making the most out of the Blaze Geolocation Redirect app.